Add focus/Modify Focus doesn't work

[rickb91787829]

     I've seen this posted before but not seen a good answer.  I have a trial version of PSE 15.0, 20160905.m.97630 x64  on Win 10 Pro, 64 bit. Toshiba Satellite laptop, 16GB RAM. I tried resetting general preferences, though I had never touched them.  In Guided Edit, in the zoom burst effect the add focus area button doesn't work.  Similarly, in the tilt shift effect, the analogous button, modify focus area, doesn't work.  By doesn't work, I mean nothing happens when I click the button and draw a line on the photograph as directed.  I'm pretty sure I'm using the tool correctly, as I've used it in several previous versions of PSE.  TIA,

Rick

[arshla jindal]

Hi Rick,

We sincerely apologize you for this inconvenience.

I am sure that you are using the edit correctly. Still, to be sure, I would request you to please try doing it the way as mentioned in this help article:Guided mode - Special Edits in Photoshop Elements

Now in case, you face the same issue still, please let me know. We will have this issue investigated and provide you the appropriate solution.

Thanks,

Arshla

[rickb91787829]

Hi, Arisha --

Thanks for getting back to me so quickly. I

followed the instructions in the help article

whose link you gave me to the letter, and still I face the same issue.

Thanks,

Rick

[MichelBParis]

Could you click on the 'Next' button to continue in Expert mode and show a screenshot of your layers palette?

[rickb91787829]

Here you go

[MichelBParis]

rickb91787829  wrote

Here you go

No screenshot attached???

To attach a screenshot you have to be working in the forum directly, not by answering via mail. Use the 7th icon on top of this dialog.

My purpose is to see how the mask on the last layer is showing.

It's easy to apply such effects in the Expert mode. You add a blurred layer, then a copy of the original to which you add a mask.

You select the mask (Alt click on the mask to show a blank screen) and apply a black to white gradient to reveal black parts.

The 'Guided' edits are good tutorials to show you the way in Expert mode.

[rickb91787829]

OK, here's a screenshot

[MichelBParis]

That means that the creation of the gradient in the mask does not work. It would work the same in Expert mode if you had both foreground and background in black. That might help Adobe to troubleshoot the problem if the guided process does not insure the selection of the proper black to white gradient.

You might try to 'reset all tools' - small icon on the right side of the top bar of the tools palette.(4 horizontal bars).

[rickb91787829]

Thanks for your quick reply.  I had tried reset all tools (see my original post); I tried it again, still no luck.  What now?

[MichelBParis]

rickb91787829  wrote

Thanks for your quick reply.  I had tried reset all tools (see my original post); I tried it again, still no luck.  What now?

I hope the information your have given will help the Elements team to find a possible bug in the Guided edit process. Remember that other users have no problems with that feature and that if they can't reproduce the issue, nothing will be done.

So, if you ask me, my answer is simple. Use the expert mode. Even if you end up with your screenshot, you simply select the mask (Alt click on the mask so that the editing space is showing only black, then use the gradient tool with the right settings depending on the effect, black to white, linear or circular). Alt click again to leave editing the mask.

[arshla jindal]

Hi Rick,

Thanks a lot for this information.

What is happening in your case is that the blur is getting removed from whole image i.e focus is taking up all of the image and not the part of it.

Just a query:

Are you drawing the line , once , only on part of the image (which would add focus to just that part)?

And the best solution to rectifying this issue would be to uninstall and re-install the application which would set it right.

Thanks,

Arshla

[rickb91787829]

Hi, Arshla --

Actually, none of the blur is being removed.  And yes, I've been drawing the line only once, on the part of the image to which I want to add focus.

OK, I will uninstall and reinstall the software.  I hope it works well because this is still a trial version.  Is there anything special I will need to do?  If so, you may want to reply to me by direct email, since reinstalling a trial version is no longer part of this thread.

Thanks for all your help.  Your prompt attention to my difficulties is very welcome.

Rick

[arshla jindal]

Hi Rick,

Apologies for being late in reverting to you.

Uninstalling -reinstalling trial works just like any other application. Reinstall would have your remaining period continue from your last install.

Let me know in case you have any query.

Thanks,

Arshla

[MichaelGL73]

I have the same problem.  The "Add Focus Area" does absolutely nothing.

It didn't work when I first got PSE 14.  I changed hard drives and reinstalled PSE 14 and it still doesn't work.

I just don't bother with that step.

I skip to the next step...  "Refine Effect".

I slide the opacity bar to 100%, make the brush size convenient for what I'm doing and the brush just erases all the blur that you "paint" over.

You can then use the Refine Effect to taper off the effect by graduating the opacity.

[S.5C24]

Same problem.  Adding focus of any kind, even just a dot, eleminates the blur.

[steve23794499xzjo]

I have the same problem in "zoom burst effect"  zoom works but "add focus area" does not.  This is in version 2024 photo elements that I just purchased.    I opend same product version 2021 and it works .    so in this case I have to use the old version!