Adobe Elements 15 problems with import button

[martag29497693]

Hi

Install button in my Adobe Elements 15 organiser stopped working so I cannot download any picture.

Also menu of the organiser (top menu) is not clicable, not working. I tried to reset the computer several times but problem does not dissapear.

The editor works without problems.

I would be grateful for help what to do with this.

Best Regards

Marta

[kglad]

hi,

start by resetting your preferences - https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html, 

[moved from Creative Cloud Download & Install to Photoshop Elements]