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Adobe Elements 15 Unable to start correctly (0xc00007b) Application Error

New Here ,
Dec 30, 2016 Dec 30, 2016

I recently purchased Elements 15 and it loads, but I get this error report when I click on the icon to open it.  I have uninstalled it and reinstalled the software numerous times using the disc and have even downloaded the installation from Adobe's website, but still get this error.  I have spent a great deal of time searching the web and reading forums, but am still at a loss as to what to do.

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Community Expert ,
Dec 30, 2016 Dec 30, 2016
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New Here ,
Dec 30, 2016 Dec 30, 2016

Still at a loss as I don't understand most of those comments! 

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Adobe Employee ,
Jan 02, 2017 Jan 02, 2017

Hi Mountain Camper,

  1. Download and install Microsoft Visual C++ Redistributable for Visual Studio 2012 from the Microsoft site.
  2. Restart the computer.
  3. Launch PSE.

Please report if it works fine now.

Thanks,

Arshla

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New Here ,
Jan 02, 2017 Jan 02, 2017
LATEST

Downloaded all three choices from the link you provided.  Installed first choice (didn't fix the problem); installed the second choice (didn't fix the problem); the third choice had a pop up indicating it couldn't be installed on my PC.

I am using Windows 10.

Any other suggestions?  I am extremely unhappy as I cannot return the software so am out $100.

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