adobe elements 15

[maureenc25946890]

I purchase adobe elements 15 and when I save a project I am working on it won't let me pull it up.  It says I need to purchase again.  I cannot find a customer support number anywhere

[John T Smith]

You are in the wrong place... Photoshop is not the same as Photoshop Elements... or do you mean Premiere Elements?

Here is the list of all Adobe forums... https://forums.adobe.com/welcome

Did you enter your serial number during install to register/activate the program?

[maureenc25946890 · Accepted solution]

You know, I am not sure.  I was using it for a while and purchased a grapic

program.  It lets me play with the program for graphics and when I save

it,I can't open it again.  Then it pops up adobe acrobat and my trial has

ended.  I purchase this on November 2, 2016

The license number is REMOVED

[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

[You have just given your serial number to everyone who read this message before]

[I deleted the number... or people who receive all their forum messages via email]

[maureenc25946890]

I am right in the middle of Christmas cards and only have today and

tomorrow off. I never had any problems before. Everything is saved but

can't open my projects

Thanks

Maureen

[maureenc25946890]

Can you please guide me to wherever I need to go Was not aware of the

open forum for this

Sorry

[Peru Bob]

Use the chat option here:

Contact Customer Care

You will be dealing directly with Adobe.

[maureenc25946890]

Thanks

[John T Smith]

You still have not said exactly what program you are using

You say Adobe Elements, without specifying Photoshop Elements or Premiere Elements

Then you say your Adobe Acrobat trial has ended

Without an actual program name, nobody can help