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Adobe elements 2021 I have the disc it has been great until last week when it would not open my pics

New Here ,
Jan 16, 2023 Jan 16, 2023

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Have wrked on this 2021 elements version for wo years and it has been great.

Last week it would not open and I was asked to try a 30 day free option which I signed as I needed the pics for business that day.

How can I get my original disc to work it is downloaded on the computer and I bought the disc in 2021

I still have it so I do not nedd a free 30 day trial to buy again

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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Any error messages?

Does the organizer open?

Are there any Adobe programs/services running in the background?  -  check in task manager.

Have you uninstalled and re-installed v. 2021?

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