Adobe Photoshop Elements 10 crash

[Apostolos Printezis]

I cannot open Adobe Photoshop Elements 10. When I'm trying to open the program I'm recieving this message

[lennyv55583982]

I have the same problem! Dit you find the solution??

[Little_Pale_Face]

Hi,

Which operating system are you running on?

Is the problem occurring when you try to load the organizer, the editor or both?

Have you tried uninstalling & reinstalling PSE 10?

Brian

[lennyv55583982]

Hi!

MacOS High Sierra.

I bought my Photoshop Elements 10 editor in the App Store in 2012.

Two weeks ago the app still worked but photoshop didn't save my items anymore.

That's when I removed the app en tried to reinstall. Then I got the error message like shown above.

I also tried all the steps shown on the Adobe support page;

Troubleshoot Mac Application Store version of Photoshop Elements

Hope you can help me out!

Lenny

[Little_Pale_Face]

Hi,

I'm afraid that I am a Windows man and so may not be much help.

You could try the solution mentioned here

Photoshop Elements 15 crashing on High Sierra

Hopefully a MAC user will read this and be able to help

Brian

[lennyv55583982]

Okay, thanks for trying Brian!

Lenny

[syleelove]

Thank you, but command shift option (delete) did not work for me.

[keesm58873632]

same problem, I have an brand new iMac with High Sierra. Cannot install this program again grrrrr. Do not want to by it again. Bought it in the App Store so I could not register is at Adobe and there it stops, many hours searched for a solution but dit not find it. Also it installs in German??? not my default it is English.

Can anyone help me with this issue

[Little_Pale_Face]

Hi,

I am not a MAC person so I could be wrong here.

I think the installation is controlled by the App Store installer so I think your best bet is to contact Apple.

[On Windows systems, the Windows Store app is controlled by Microsoft.]

Someone else may come up with a better solution but I suggest you go back to the Apple store. If it is Adobe's fault then the App store should chase it for you.

I suppose you could try getting a refund and then buy the product on DVD from an online store.

Brian

[syleelove]

I have contacted apple and they told me to contact Adobe.
I have the same problem.