Adobe Photoshop Elements 12 will not print correctly to Epson artisan 730

[Sandy24453573ldtb]

This happened very suddenly.  My other programs continue to print properly on my Epson Artisan 730 printer.  But today when I tried printing cards, the image size fills only the top left 2/3 of the paper.  I enter all the usual settings, and everything looks fine... until the print preview comes up and shows the incorrect layout. (This happens for both 4 x 6 and letter size paper).  I reinstalled the latest printer driver for this printer, but the problem persists.  (I am using Windows 10; everything else is working normally.)   Help???

[Peru Bob · Accepted solution]

Try this:

Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

[Sandy24453573ldtb]

Thanks so much - that worked!