Adobe Photoshop Elements 14- Activating/Launching Trouble

[sharong74798874]

I purchased Adobe Photoshop Elements 14, in May 2016, I am not able to access/launch the program now. It asks to be validated, then advises to connect to the internet which I am.
I have my serial number but not able to use the program.

Hoping someone can help me with this issue.

[John Waller]

Which operating system?

[sharong74798874]

Windows 10

[andaleebfatima1]

Hi Sharon,

Please see- Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

Thanks

Andaleeb

[sharong74798874]

Windows 10

[aksagarw]

Hi sharon,

are you still facing the issue ? if yes , please let us know exact error you are getting on launch .

please check your system date is correct and you are connected to internet.

Thanks,

akshita

[sharong74798874 · Accepted solution]

Thank you my issue has been resolved. Sorry for the delay time difference doesn't help I only use the program when at work.