Adobe Photoshop Elements 15 has stopped working

[williamd34140160]

It never started working.

I downloaded the software from Amazon, installed same and it wont run, at all. Windows 10 laptop. Winver Version 1607 (OS build 14393.1066)

Laptop is an Aspire F15 F-571-5050

Can anyone assist?

[Steve Grisetti]

I've moved your question to the Photoshop Elements forum.

[Peru Bob]

How are you opening it?

Is there an error message?

Did you try clicking on the .exe file in Program Files?

[Dhananjay Sati]

Hi Williamd,

Thanks for posting in Adobe forums.

I understand you are facing issue with Adobe Photoshop Elements 15 in Windows 10.

Please follow & try this ​​article.

If your issue doesn't resolve,

You can also try the following steps

- Open CMD as "Administrator"

- Type this command  netsh winsock reset

- Hit Enter

- Restart your machine

- Open Elements & check

Hope this works

Happy Editing

Thanks

Regards

Dhananjay

[DvdW__]

Thanks, this did solve the issue!

[jenniferm16170697]

I am having the same issue but cannot find Web Companion

[Anwesha Dev Chaudhary · Accepted solution]

Sorry for the inconvenience.

Please try out the instructions mentioned in the article Error: Editor has stopped working in Adobe Photoshop Elements​

Let us know if issue persists.

Thanks,

Anwesha

[williamd34140160]

Thanks to everyone for their time and advice - that article was most helpful Anwesha and it now works.

William