• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Photoshop Elements 2021 crashing issue with Windows 11

Community Beginner ,
Feb 24, 2022 Feb 24, 2022

Copy link to clipboard

Copied

Photoshop Elements 2021 crashing issue with new upgrade to windows 11 - I had no problem with windows 10 ... the crashing varies each time- it crashes in the midst of editing, saving, or opening. 

A king Adobe Tech helped - but the results were short lived. Please help remove these glitches with you program. I attempted windows 2022 trial and it too does the same thing - I will not pay to upgrade until these problems are resolved. 

TOPICS
Problem or error

Views

87

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2022 Feb 25, 2022

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Photoshop Elements. Have you tried re-installing Photoshop Elements to check if it helps? Does the app crash while performing a particular task?

 

Please try to reset the Preferences of Photoshop Elements using the steps suggested here: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

 

Let us know if it helps!

Regards,

Nikunj

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines