Adobe Photoshop Elements 2021 crashing issue with Windows 11

Community Beginner ,
Feb 24, 2022 Feb 24, 2022

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Photoshop Elements 2021 crashing issue with new upgrade to windows 11 - I had no problem with windows 10 ... the crashing varies each time- it crashes in the midst of editing, saving, or opening. 

A king Adobe Tech helped - but the results were short lived. Please help remove these glitches with you program. I attempted windows 2022 trial and it too does the same thing - I will not pay to upgrade until these problems are resolved. 

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Adobe Employee ,
Feb 25, 2022 Feb 25, 2022

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Hi,

 

We're sorry about the trouble with Photoshop Elements. Have you tried re-installing Photoshop Elements to check if it helps? Does the app crash while performing a particular task?

 

Please try to reset the Preferences of Photoshop Elements using the steps suggested here: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

 

Let us know if it helps!

Regards,

Nikunj

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