So you updated your OS from Monterey to Ventura? Elements 2023 should work on Ventura. When you update your OS it is often necessary to reinstall the program. If you have not done that yet, I suggest you do so. If that doesn't work, then I recommend that you contact Adobe Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Unfortunately, hours of operation are limited in Europe.