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Hi everyone,
I bought Adobe Photoshop approximately 5 years ago now, and since I got a new Macbook last year I want to download Adobe Photoshop to my new computer. Obviously, I have the code from the edition I bought on my old computer, so I suppose I somehow can download that version down to my new laptop? I just don't know how to do it?
It can't be true that I have to pay for the program one more time, can it?
I hope some of you out there know what to do 🙂
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Hi
What exact version of Photoshop are you referring to and what version of MAC OS
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Hi,
It's version 13.0
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What MAC OS version
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Catalina - 10.15.7
So now I've downloaded the program, but when I try to enter my serial number it says "Invalid number"...?
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And under registred products I can see my version of Adobe Photoshop Elements - saying registred..? So I think I somehow have to uninstall / deactivate it and then install it or activate the code again?
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Photoshop Elements 13 will not run on Catalina, you'll need to upgrade to the most recent version
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That sums it up. No work arounds. You have to purchase the latest version. Your download of your old version is useless- feel free to delete it.
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"I can see my version of Adobe Photoshop Elements"
Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted to Photoshop Elements.
~ Jane