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Adobe will not allow installation of PE 14

Explorer ,
Apr 28, 2021 Apr 28, 2021

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I am trying to install PSE 14 (disc copy) on a new computer.   Adobe says that this copy has been installed on the maximum number.  It is suggested that I could reinstall and deactivate from one of the old computers.  However, previous computers (both laptops) are defunct.   I know it was removed from one of the laptops becasue it was of such poor resolution that editing was not even possible.   I do have one working copy on a desktop.   Anyway, I only have one working copy.  this installation would make 2.

So, is it three installations period. Or 3 useable, installed, working copies that  I am allowed.?

So, is there a way that Adobe can help me overcome this hurdle since the AI cannot assess my real world situation and offer a solution?  
Interesting!  The AI can see "facts", but still not know all the mitigating circumstances which create the actual  situation in which I am mired. 

Thank you.



Thank you.

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How to, Problem or error, Windows

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correct answers 1 Correct answer

Explorer , Apr 28, 2021 Apr 28, 2021
This is the OP.  Problem already solved with assistance of an Adobe agent.  After I posted the request for help, I saw that others had already asked the same question.  followed the advice.  found a helpful agent. Up and running with my PSE 14 which i do really enjoy. Thank you very much.

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Explorer ,
Apr 28, 2021 Apr 28, 2021

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This is the OP.  Problem already solved with assistance of an Adobe agent.  After I posted the request for help, I saw that others had already asked the same question.  followed the advice.  found a helpful agent.
Up and running with my PSE 14 which i do really enjoy.


Thank you very much.

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