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advertising for elements 2025 has rendered my 2024 entirely useless. how do I fix it?

alixd12183087
New Here ,
Nov 24, 2024 Nov 24, 2024

Trying to use elements 2024. Adobe is trying to seel me elements 2025, with a giant obnoxous banner that has made it impossible to use elements 2024. Even trying to close down 2024 is impossible now without the task manager. How do I remove this banner so I can go back to using the product I paid for?

 

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TOPICS
Actions , Bug , Crash or freeze , Performance , Problem or error , Windows
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Jeff Arola Community Expert
Community Expert ,
Nov 24, 2024 Nov 24, 2024
LATEST

Pressing the Esc key should close it.

 

There is a Do Not Show Above Content Again checkbox in the bottom right corner.

 

What version of Windows do you have?

 

Is your screen set for Default resolution and scaling?

 

 

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