AElements 15 for Mac - Invalid message sent to event "NSEEvent: type...loc(0,0)"

[asselb94608165]

Hello everyone! I bought Adobe Elements 15 and when tried to use, I have this problem.

Please, help me!

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[Anwesha Dev Chaudhary]

Please try clearing preferences once.

To do so, Keep Cmd + Shift + option keys pressed while launching Editor.

Click Yes on the dialog that appears next asking to Delete Settings file.

Let us know if issue still persists.

Thanks,
Anwesha

[arshla jindal]

Hi,

We apologize for this inconvenience.

Please reset your application preferences. See photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

Let me know if you have any queries.

Thanks,

Arshla