• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After I enter my login information, I am led back to the screen telling me, "Login required."

New Here ,
Dec 30, 2022 Dec 30, 2022

Copy link to clipboard

Copied

I recently got a new computer. I open the app, and it tells me "Login required." I enter my log in information, and instead of logging me in, it leads me back to the screen that says, "Login required." This is Adobe Photoshop Elements 2020 transferred from another computer via Time Machine.

TOPICS
Problem or error

Views

121

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 30, 2022 Dec 30, 2022

Copy link to clipboard

Copied

Unfortunately transferring Adobe software from Time Machine or other backup method rarely works because Adobe scatters the installed files all over the drive instead of just in the Applications folder like most other software.

 

So you should reinstall Adobe Photoshop Elements 2020. You shouldn't have to remove what was transferred over, just run the Adobe Photoshop Elements 2020 installer and hopefully after that pse 2020 will work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 30, 2022 Dec 30, 2022

Copy link to clipboard

Copied

LATEST

You should be able to get the pse 2020 installer from your Adobe account unless you bought it from Apple.

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines