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Click on the Keyword/Info toggle button at the lower right of the screen and make sure you have the Tags panel selected. If that isn't the problem, what OS and version of Elements are you using? And please provide us with a screenshot of what you are seeing.
I am using Photoshop Elements 2021 in a Windows 10 operating system. I am adding some screen shots as requested. I am using the tags toggle. When I go to people I can see the list of people. Same with events. However, I cannot get a list of any of my tags under photography or other on the top. They used to come up every time I used this program. As you can see with one screen shot, on one of my digital elements I tagged Christmas, gold and metallic. The list of these keywords does not show, so if I want a gold element, e.g., I cannot click the keyword in a list and see all of my gold elements.
My point was that "screenshots" taken by phones, and then posted online are often blurry, and don't show the entire screen---often missing details that are needed to provide more focused help.
Below is what a screenshot should look like.
The screenshots show the correct orientation when clicked on and viewed full screen. They also show me all of the information I was looking for.
Clearly, you have files with tags. But they are not showing up under the Photography category. So, I have to ask you how you created this catalog and when did you last see the proper tag hierarchy? And perhaps more importantly, do any of the tags show up under the Other category in your tag hierarchy? If they are showing in the Other category, you may have moved them by accident.
If the tags are not under the Other category:
- Do you have more than one catalog?
- Were the tags previously available in this catalog under your created hierarchy?
- Did you convert this catalog from a previous version?
- Did you simply import previously tagged files into the catalog and expect to see the metadata tags in a certain hierarchy?
The answers to these questions may solve the mystery. But, in the meantime, here are some other suggestions and questions:
When you are in detail view (Ctrl+D) do the tag icons appear?
If you click the Search button in the top right of the screen and then click on the Keywords tab, do all of your keyword tags show up?
And finally, if you Search for a keyword in the Search dialog, are you able to find all of your tags? (If you use a category as a search term, it should return all tags that are under that category in the tag hierarchy. So perhaps search for Photography and see whether the tagged photos that should appear under that category are visible in the grid.)
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