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All photographs lost

New Here ,
Jul 05, 2021 Jul 05, 2021

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Hi,

I seem to have lost all of my photographs.

Everything was working fine but now getting the message, No media available. All my files are shown in Organiser, but no content is available when clicked.

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Organizer, Problem or error

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correct answers 1 Correct answer

Advocate , Jul 06, 2021 Jul 06, 2021
It always helps to post screenshots of stuff.....

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Adobe Community Professional ,
Jul 06, 2021 Jul 06, 2021

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Where did you save them?

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Participant ,
Jul 06, 2021 Jul 06, 2021

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What you see in the organiser are not the actual photo files, but only thumbnails of the photos that are created when the photo is imported into the database. 

So what you are telling, is that the database is accessible, but the actual photo files are not. 

I would first check on your computer if you can find the actual files with windows explorer  (or mac finder). Perhaps  the disk that holds them is defective and/or not available.

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Advocate ,
Jul 06, 2021 Jul 06, 2021

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It always helps to post screenshots of stuff.....2021-07-06_032302.jpg



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New Here ,
Jul 06, 2021 Jul 06, 2021

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Hi Glenn

Thanks so much. Very simple solution, problem fixed. I am extremely grateful.

Rick

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Advocate ,
Jul 06, 2021 Jul 06, 2021

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I accidently clicked on that a while ago anddid the same thing.  A few days later  Iwent back to organizer and saw what I had done with the view.  Glad this worked.  

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