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application error Oxc0000022

New Here ,
Apr 25, 2021 Apr 25, 2021

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I'm having difficulty accessing my photoshop Elements 2020. I keep getting a box showing it's from Creative Cloud.exe and that there is an application error Oxc0000022. I have removed and reinstalled my Elements 2020 and it didn't help. Can anyone help me with a fix for this program?  It's keeping all my photos as hostages. Thanks

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Creative Cloud, Installation

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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that's a windows os error message.

 

try and update your windows version and see if that fixes the problem.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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I've done that twice.  I think the problem is that it's trying to be compatible with Windows 8 or Vista instead of Windows 10.  I don't know if that's it or how to fix it.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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Now it's telling me that my browser is not supported, even though I've updated.

 

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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what's your win10 version?

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