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assertion fail in elements 2023

New Here ,
Mar 24, 2023 Mar 24, 2023

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I am constantly getting assertion fails in Elements 2023 the message tells me to go to Visual C++ where it says reinstall, as it is a known error, does this mean re-install Photoshop elements? and if so what about my 16000 photos in the catalogue 

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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I am constantly getting assertion fails in Elements 2023 the message tells me to go to Visual C++ where it says reinstall, as it is a known error, does this mean re-install Photoshop elements? and if so what about my 16000 photos in the catalogue 


By @gjmw

 

Hi, did you try to get in touch with Adobe support as I suggested in your duplicate post.

Have a look at Peru Bob's  answer in that other recent discussion to do so:

 

https://community.adobe.com/t5/photoshop-elements-discussions/assertion-failed-photoshop-elements/td...

 

https://community.adobe.com/t5/photoshop-elements-discussions/verification-code-from-adobe/td-p/1367...

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New Here ,
Apr 01, 2023 Apr 01, 2023

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My problem is solved thank you, I have split my Catalogues up, so instead of one large one I have several small ones, and have avoided tiff files although Adobe say that 

Photoshop accepts these, and this has solved the problem

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