Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Audio on slideshow-Elements 2021

New Here ,
Feb 11, 2021 Feb 11, 2021

Copy link to clipboard

Copied

Hi there...I have created a slideshow in Elements 2021 and have attempted to add audio throughout the entirety of the show. Although all of the songs are all the same type of file, only some of the songs are playing...any advice?

TOPICS
Problem or error

Views

119

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

Copy link to clipboard

Copied

What OS are you using?  (I assume you are talking about the Organizer's Slideshow feature and not Premiere Elements.)

What is the type of audio file that you are using? 

What is the source of the files?

Are you sure they are not copyright protected?

Does the order in which the songs are played make any difference?

Does the audio fail to play when you export the slideshow to a file?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 12, 2021 Feb 12, 2021

Copy link to clipboard

Copied

Yes, I am using the 2021 Elements Organizer

I have discovered that each song will play if I put it in certain spots in
the sequence, so it is not a copyright issue. They were all purchased from
iTunes.

The slideshow seems to only play every other song...and then repeats the
first song at the end of the show.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 29, 2021 Jul 29, 2021

Copy link to clipboard

Copied

Did you ever find a solution for this problem?  I am having same issue and getting in touch with technical support is close to impossible.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

Copy link to clipboard

Copied

LATEST

@curtis914, I believe this is a known bug in Elements 2021 and it is somewhat random.  I am not expecting it to be fixed in this version.  The only workaround I can suggest is to join all songs in a single file, using other software like Audacity which is a free open source program.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines