I just replaced my computer (Windows 10) and reinstalled Elements 2020. When I go to the place where I ran the last full backup of elements, There is a folder with thousands of files with
and 1 file boXXXXX.cache.
When I start the restore in Elements, I show it the folder but it says there is no XXXXX.tly.
All these files were placed in this folder during me last full backup. what am I doing wrong? Where is the XXXXX.tly file.
Let me move this to the Download & Install forum for you, which is the appropriate forum for your question.
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I also noticed that the the .tly file was missisng from my previous backup. It was there the time befor but the was created using an older version of elements.