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Backup not finishing. No .tly file being created.

New Here ,
Jun 26, 2021 Jun 26, 2021

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So I have seen multiple posts about backups not creating the .tly file and the comments have been that "your backup didn't complete", which really isn't helpful.  I dug and dug and finally found mention of an application error in my Windows Event Log.  Can anyone tell me what this error means and how I stop it so my backup can complete?  The attached file is a screen capture of the error log.  This is on an older Dell Inspirion running Windows 10 Home.

Capture.PNG

 

 

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Crash or freeze, Organizer, Problem or error, Windows

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New Here ,
Jun 26, 2021 Jun 26, 2021

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Sorry, this is Elements 10.  I'm trying to create a backup to migrate my catalog to Elements 2021 on a new machine.

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