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Blurry Photos

New Here ,
Jul 27, 2023 Jul 27, 2023

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I am using Photoshop Elements 2022 and when I opened my photos today I noticed a red symbol, looks like a power button, in the upper left corner of my thumbnail photos.  When I select a photo, it opens as a blurred photo.  How do I fix this?

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

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Can you please show us a screenshot of your red symbol on the photo.   Is it a circle with a diagonal line across it?

If you double-click on a blurry photo, does it come back into focus?  Alternatively, what happens if you select the photo and press Ctrl+Shift+U to update the thumbnail?

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New Here ,
Jul 27, 2023 Jul 27, 2023

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The symbol is a red circle with a vertical line.  It looks like the power button symbol.  I double-clicked the blurry photo and it did not change.  Updating thumbnail did not work.  Here is a screenshot of the photo.

den8285_0-1690497608522.png

 

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

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What happens if you hover over or right click the symbol?

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

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It looks like your files are offline.  Are they stored on a DVD or external drive that is not currently connected or has a different drive letter than before?  See this article which discusses how to resolve the problem you describe.  (You need to scroll down to review the relevant portion.)

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