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Borderless printing

New Here ,
Jan 22, 2021 Jan 22, 2021

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All of a sudden, borderless printing is not working, the image is not center on the paper and is smaller than the 'image size' of the file.  This has never happened before, was there a recent update that could have created this problem.

 

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How to, Problem or error

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New Here ,
Jan 22, 2021 Jan 22, 2021

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P.S. - Elements 2021

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Adobe Community Professional ,
Jan 22, 2021 Jan 22, 2021

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There is a known problem when printing from the Organizer.  Are you able to print OK from the Editor?

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Adobe Community Professional ,
Jan 22, 2021 Jan 22, 2021

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If the problem is with the Editor, then try resetting the preferences file.  Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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New Here ,
Jan 22, 2021 Jan 22, 2021

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I usually print from Organizer, had fewer issues there than using Editor.  Will try printing from Editor and reset preferences.  Very frustrated and short of time to finish this work. 

 

Thanks.

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New Here ,
Jan 22, 2021 Jan 22, 2021

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Well, managed to get a usable print with a bit of fiddling.  🙂  When I go to Edit>Preferences>General Tab I don't see a 'Reset Preferences on the next launch' button.  The only 2 buttons are 'Resel All Warning Dialogs' and 'Restore Default Setting'.  Is the Restore button the one I should click on?

 

Thanks again

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Adobe Community Professional ,
Jan 23, 2021 Jan 23, 2021

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I only meant for you to delete the preferences file in the Editor, if that is where you were having the printing problem.

 

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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The issue with Borderless Printing has been resolved, please install the update and see. More details here: https://helpx.adobe.com/photoshop-elements/release-note/update.html#PhotoshopElements2021updateversi...

 

Hope it workes for you post update!

 

Regards,

Nidhi

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