bought PSE 15 need to uninstall PSE14

[bigadorf]

I recently bought PSE 15 at Costco, I have installed it with no problem. I now want to uninstall PSE 14 and remove it from my Hard Drive, can anyone please tell me the easiest and safest way to do this? I am on a MAC. Thank you.

[arshla jindal]

Hi Alan,

Please make sure to log out of your account before uninstalling. Do so from Help menu>Sign Out (<your adobe id>) from Editor.

After this follow the uninstallation steps at Uninstall Adobe Premiere Elements or Photoshop Elements as per your OS.

Hope this is helpful.

Thanks,

Arshla

[bigadorf]

I followed the instructions (thank you) and I no longer have Photoshop Elements 14 in the Applications, but I still have Photoshop Elements 14 Organizer in the applications and I don't see anywhere to uninstall that in the Adobe uninstall.

[arshla jindal]

Hi Alan,

Do you have Premiere Elements 14 installed on your same system?

Elements Organizer comes bundled up with both PSE and PRE. Presence of either of the applications would entail the presence of  Organizer of same version also.

Thanks,

Arshla

[bigadorf]

I do not have Premier Elements. I restarted my MAC to make sure that PSE 14 organizer was still listed in my applications and it is.

Thank you

[arshla jindal]

Hi Alan,

Thanks for confirming.

Will you please try and tell if this Organizer application launches too on double clicking? Attach screenshot of error, if any, comes up.

Thanks,

Arshla

[bigadorf]

Here is what I get when I open PSE 14 Organizer

[arshla jindal]

Hi Alan,

Use this link to download and use Adobe Creative Cloud Cleaner tool for MAC Use the Creative Cloud Cleaner Tool to solve installation problems​ . Please make sure to follow the instruction specific to your OS.

Pay proper attention to clean only the intended application which may otherwise lead to loss of other CC applications.

Thanks,

Arshla

[bigadorf]

Thank you very much for all your help. However personally for me, unless I have a problem, I will just leave the PSE 14 Organizer in my applications folder and just not use it. I looked at the website describing the procedure for removing it using Creative Cloud Cleaner and the "possible side effects" of not doing everything correctly, outweigh just leaving it alone. I will update here in the forum, if I have any problems by not removing it. Again, thank you very much for all your help.