I am using PSE 2020 and I have never had a problem importing old geneology photos and newspaper clippings into editor from my Cannon 9000f. Yesterday about 1 in 5 scans were coming through as photos. Today no matter what I do I get a broken thumbnail instead of the photo. I can open the scans in my geneology program without a problem. If I try to import from that folder into PSE, the same thing happens. It even happens when I scan through PSE.
Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/
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