camera raw update

[sarahdg]

i have PSE 10 and I can't seem to get the camera raw plug in to update..the one PSE 10 came with won't recognize my camera files. II tired two versions and they seem to down load ok but PSE still shows the old version. I turned PSE and the computer off and on again.

[Peru Bob]

What model camera?

[sarahdg]

Nikon d800. I have used PSE 10 on my desktop with my Nikon d800 with no issues. Right now my desktop isn't working so I had to start using my laptop. I trally don'tat to but anothe rversion of PSE at this time. I hope to get my desktop working again. looks like my camera would work with camera raw 7 update but PSE isn't replacing the old plug in with the new version.

[ssprengel]

Adobe only updates their current version of each software product for new cameras.  As such, PSE10's last ACR update was 6.7 May 1, 2012.  If your camera model was first available for sale after early 2012 then raws from it cannot be read by ACR 6.7.

Assuming your camera is newer than was supported by ACR 6.7, a free option would be to use the current DNG Converter (or at least one 6.7 or newer) to convert your camera's raws to DNGs, one folder at a time, and then those DNGs but not the original raws, could be opened by the ACR that your older PSE10 uses.  You'd want to make sure your compatibility options were set in the DNG Converter to something earlier than 7.1 which is newer than 6.7 because 7.1 is the default conversion if you don't change it.  You can find the newest DNG Converter, here:

Adobe software and product updates

The other option would normally be to pay for a new PSE version, where 2018 is the newest version, however it's ACR version is only updatable to an ACR version released some months ago so if your camera is very newly released, then you cannot even update PSE 2018 to work with it and the DNG Converter would be the only option.

If you share what camera model as Peru Bob asked for, then more precise advice can be given, but generally the DNG Converter option should work and maybe paying for the latest PSE would be another option unless your camera is very new and released after the last ACR update for the current PSE 2018.

If you do think you'd want to pay for the latest PSE version then use the DNG Converter until the NEXT PSE version becomes available, probably in a couple months, and that version should work ok.   Now one thing that could be a complication would be if Adobe decides they want to make PSE subscription only and there isn't another perpetual-license PSE available after the current version.  I don't know one way or the other but Adobe has been slowly converting many of their perpetual license versions to subscription-only versions so it could happen to PSE, too.

[sarahdg]

Thanks for all the info. I have used PSE 10 on my desktop with my Nikon d800 NEF files with no issues. my desktop isn't working that's why Ibe had to work on my laptop. Any thoughts. Looks like my camera will work with camera raw plug in 7 but I couldn't find that version so tried it with 9.0 and 10.

[ssprengel]

Adobe's site says that 6.7 is the last ACR version for PSE10 and another page says you need ACR 7.1 to work with the D800.

I'm sure 9 and 10 won't work with PSE10 but it's possible that documentation isn't valid or PSE10 has some lax enforcement and 7.1 will work so now you need a ACR 7.1 installer.

You can find a link to a ZIP of the ACR 7.1 installer for Photoshop, here, as well as the DNG Converter 7.1.  You will need both:

ACR 7.1 and DNG Converter 7.1 Now Available

These instructions are for Windows, and make sure Elements is closed when you do this:

Download the Camera Raw 7.1 installer zip, extract it's contents to a folder, then find the 1003 file that is actually the camera raw plug-in.  Notice that it's in another zip inside the original zip:

Extract that 1003 file somewhere.  This is the 32-bit ACR 7.1 plug-in.  Rename it to Camera Raw.8bi.

Now go to the Elements plug-in folder where the existing, older Camera Raw.8bi resides.  I am not sure where that is on such an older Elements, but for the oldest Elements I have which is 14, it is:

The "Program Files" in the path on my 64-bit Windows 10 means this is the 64-bit version of software and your Elements is likely under Program Files (x86) but the rest of the path may be similar to mine.  If you're running a 32-bit version of Windows then the path will just say Program Files but be for 32-bit software.

Once you have found the Elements 10 folder with the existing Camera Raw.8bi, rename that to Camera Raw.8bi_bak just in case what you're doing doesn't work and you need to rename it back..

Finally copy the new Camera Raw.8bi you renamed from 1003, above, into that folder with the older Elements Camera Raw.8bi_bak you just renamed.

Lastly, you'll need to install the DNG Converter 7.1 just to get the newer camera profiles for the newer plug-in.  That should be relatively straightforward from link, above.

[sarahdg]

Thanks for all that info. Will need to sit at my computer to dfigure it all out.

[Jeff Arola]

Did you use Nikon Transfer to get the files onto your computer?

Only one Camera Raw is shown when you go to Help>About Plug-In?

[sarahdg]

I use the photoshop elements organizer to get the photos off my camera. I usually use Lightroom to process the photos and then open the jpeg in elements as needed but my laptop won't support Lightroom.. it's an old Mac laptop. Yes  only one camera raw shown as a plug in

[Jeff Arola]

Actually camera raw 6.7 does support the Nikon D800.

Adobe - Photoshop Elements : For Windows : Camera Raw 6.7 update for Elements 10

If in pse 10 you go to Help>About Plug-In>Camera Raw, what version does it say?

[sarahdg]

It is 6.7 but whem I try to open a raw file it says it isn't supported.

[ssprengel]

If you want you can upload one of your NEFs that doesn't work with ACR 6.7 to somewhere like dropbox or googledrive or onedrive and reply with a public share link, here, and we can see if it works for us--that would tell you if it's corrupted or ok

[ssprengel]

The D800 is listed on Adobe's camera list as needing ACR 7.1.  Perhaps the ACR 6.7 for CS5 and the ACR 7.1 for CS6 were released simultaneously.

Jeff's idea of having used Nikon Transfer or perhaps NX would also be enough to cause issues.