can not install element 14 to my new computer

[sonn90081712]

can not install element 14 to my new computer

[Moved... asking an Elements question in an Acrobat forum does not work]

[John T Smith]

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

What is the exact error message that you see?

[arshla jindal]

Hi,

Please post the screenshot of the error message you are getting while installation.

Thanks,

Arshla