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Can not open Photoshop Elements - always Serial Number window comes up

New Here ,
Mar 01, 2021 Mar 01, 2021

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Hello, when I try to open Photoshop elements i am asked to enter my email and password and then the system asks for my serial number. I have entered it but after some seconds the window asking for the serial number comes up again. I am runnign in circles.

The Serial number is correct (and the same works for Premiere fine) but I have no idea now?

Does anybody know a solution ?

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Bug , Problem or error , Windows

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Community Expert ,
Mar 01, 2021 Mar 01, 2021

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The Serial number is correct (and the same works for Premiere fine)


By @Heiko5E2C

Are you using a different serial number for Photoshop Elements (not the same one as Premiere Elements)?

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