Can't Find Phone Number for Photoshop Elements Support

[marie_mcc]

Does anyone have the phone number for Adobe tech support to get help for Elements 17? My problem is due to Microsoft's last update. It requires changing the registry, and I'm not comfortable doing that. I've gone to the Photoshop Elements support page, and I cannot find a phone number or a way to chat with tech support.

[kennethh69339302 · Accepted solution]

1-800-833-6687

[marie_mcc]

Thank you!

[hatstead]

Did they fix the problem for you?

[iant67146568]

No - I think it has something to do with the latest update for Win 10 from last week. Annoying to say the least. Adobe are hopeless. My printer Customer Support team at Canon answered back straight away but were not able to resolve the issue as it is to do with Win 10. Will try Microsoft support (?) to see if they can help. Hopefully a fix is on the way as this seems to be happening to a lot of users.

[kennethh69339302]

Thanks for the response  You give me hope.  If you become aware of a fix, please let me know.

[TexasErin]

Check out this article for more information.

[kennethh69339302]

Regretably, no. And I think that the service is located in India - OK,

but, if you're hearing impaired, difficult.

[marie_mcc]

Yes, they fixed the problem for me in less than 5 minutes!

[hatstead]

marie_mcc  wrote

Yes, they fixed the problem for me in less than 5 minutes!

Who is "they?" There are many users with similar problems, and perhaps you can enlighten us as to how "they" fixed it.

[marie_mcc]

The subject of this thread is Adobe Support phone number. Therefore, it was Adobe Tech Support that fixed the problem for me. As I said in the initial post, the fix required a registry edit, which I was not comfortable enough to do myself. I called them, they controlled my computer, and they did it.

[iant67146568]

Hi - does anyone have the Adobe Support telephone number for the UK?

Thanks