cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Can't launch PSE 12 - need to upgrade?

SnappinSami
New Here ,
Apr 27, 2018 Apr 27, 2018

I have had PSE 12 on my Macbook Pro for YEARS. I don't use it very often, but know I launched it not too long ago without a problem. However, today I tried to launch it and it's not opening. It takes me to an Adobe login screen and then the only option is to upgrade the software. Is 12 not supported anymore? Is there any way to get it to launch/be used?


TIA...

215
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

John T Smith Community Expert
Community Expert , Apr 27, 2018 Apr 27, 2018

Exactly which version of the Mac operating system?

As far as I know, V12 is not supported on High Sierra

Translate
replies 2 Replies 2
latest latest Jump to latest reply
John T Smith Community Expert
Community Expert ,
Apr 27, 2018 Apr 27, 2018

Exactly which version of the Mac operating system?

As far as I know, V12 is not supported on High Sierra

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
SnappinSami
New Here ,
Apr 27, 2018 Apr 27, 2018
LATEST
In Response To John T Smith

Thank you. Apparently that's the issue, as I recently upgraded to High Sierra.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
Photoshop Elements - User Guide
Open in a new window
Elements Organizer - User Guide
Open in a new window
Photoshop Elements - Tutorials
Open in a new window
Activating Elements
Open in a new window
Download Photoshop Elements
Open in a new window
Buy & Upgrade
Open in a new window
Troubleshooting
Installation Errors
Open in a new window
Catalina Compatibility Issues
Open in a new window
Backup & Restore Catalog
Open in a new window
Color Management for Best Prints
Open in a new window
Do I Qualify Free Upgrade
Open in a new window
New features & Updates
What's new is Elements 2021
Open in a new window
Photoshop Elements & Camera Raw Updates
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices