cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Can't open Elements

patrickc60968300
New Here ,
Dec 30, 2024 Dec 30, 2024

On 18th August 2022, I bought Photoshop Elements for £86.56. My order number is AE01189201632CGB. I have used it many times but I cannot now open the app and it asks me for a serial number which I don't have.  

TOPICS
Windows
154
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Peru Bob Community Expert
Community Expert , Dec 30, 2024 Dec 30, 2024

If you registered it, go to your Adobe account to find your serial number:

https://account.adobe.com/products

 

 

Translate
replies 2 Replies 2
latest latest Jump to latest reply
Peru Bob Community Expert
Community Expert ,
Dec 30, 2024 Dec 30, 2024

Moved from the Photoshop forum to the Photoshop Elements forum.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Peru Bob Community Expert
Community Expert ,
Dec 30, 2024 Dec 30, 2024
LATEST

If you registered it, go to your Adobe account to find your serial number:

https://account.adobe.com/products

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
Photoshop Elements - User Guide
Open in a new window
Elements Organizer - User Guide
Open in a new window
Photoshop Elements - Tutorials
Open in a new window
Activating Elements
Open in a new window
Download Photoshop Elements
Open in a new window
Buy & Upgrade
Open in a new window
Troubleshooting
Installation Errors
Open in a new window
Catalina Compatibility Issues
Open in a new window
Backup & Restore Catalog
Open in a new window
Color Management for Best Prints
Open in a new window
Do I Qualify Free Upgrade
Open in a new window
New features & Updates
What's new is Elements 2021
Open in a new window
Photoshop Elements & Camera Raw Updates
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices