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Can't open RAW files from Olympus OM1

New Here ,
Oct 01, 2022 Oct 01, 2022

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Help, I have just bought an Olympus OM1 and Photoshop Elements 2021 will not open RAW files.

I get a box informing me to get the latest Camera RAW update installed via Help > Updates...

When I open the Help box, 'Updates' is greyed out.

Advice please.

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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You can follow the directions on this page to update camera raw:

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Thanks Jeff.

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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Your new camera requires ACR 14.2.  If you follow precisely the directions found here, you will be able to update your ACR version to the latest 14.5. 

The instructions are not entirely clear, but you should copy all files in the CC\File Formats\ directory to the Elements 19\File Formats\ directory.

I also recommend that before you copy and paste the files from CC to the Elements version 19 (Elements 2021) folder, rename the existing Camera Raw.8bi file to ~Camera Raw.8bi (original).  Make sure to include the tilde (~) at the beginning of the name.

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Thanks Greg.

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