Can't open Raw files

[andy_49]

I have elements 13. 

I have updated the software , but it won't let me open raw files.

Help !!!

[99jon]

Hi Andy

You may have a new camera that came out after PSE13 was released. What make and model is it?

[andy_49]

Yes I have. I now got a Canon EOS 80D.

But surely a Raw file is a Raw file ?

Do you know if there is a plug in that will support my new camera?

[99jon]

Unfortunately PSE13 can’t be updated any further. You could upgrade your software by purchasing the latest version – PSE15 – or continue using PSE13 but converting your images to Adobe raw.

You can batch convert a whole folder of raw images into Adobe raw (DNG) and the dng files will be backward compatible with your software.

Get the latest DNG Converter Mac  | Win

[peterl99279018]

I have the same problem with Elements 15. I cannot open raw-files taken with eos 77d. Older raw is ok. In the list over cameras I find eos 77D.

[99jon]

You need to update PSE15 to camera raw 9.10.Launch the Editor to check for updates, and go to:

Help >> Updates

[peterl99279018]

Thank You. I got Camera raw 9.7, but I shall use 9.1. OK I try.

Peter

18 april 2017 16:39:24 +02:00, skrev 99jon <forums_noreply@adobe.com>:

Can't open Raw files

created by 99jon <https://forums.adobe.com/people/99jon> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9461961#9461961>

You need to update PSE15 to cam,era raw 9.10.Launch the Editor to check for updates, and go to:

Help >> Updates

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[andy_49]

Many thanks for your help.

Andy