Can't print any PS Eelements documents after wndows 10 up date

[karens44315044]

Hi

I recently had an update to my windows 10 PC (June 2017). Since then I cannot print any PS Elements 14 documents. Printer is up to date drivers wise and prints other documents from different applications.

Everytime I go to print whilst in photoshop this message comes up. Any ideas as to how to rectify this would be greatly appreciated. Thanks

[arshla jindal]

Hi,

Apologies for this inconvenience.

Please try resetting the Application preferences as mentioned on this link : Preference file locations for Photoshop Elements and Premiere Elements

Now try printing. It should work fine.

Thanks,

Arshla