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Can't Register Photoshop Elements 2021

New Here ,
Aug 24, 2021 Aug 24, 2021

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Was running trial version then purchased PSE 2021 at big box store. Obtained s/n online using redemption code. Entered s/n in program - no problem. Tried to register product in my account using s/n. Get a message: "this serial number already in use." Spent an hour on Adobe chat - no help. 

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Adobe Community Professional ,
Aug 24, 2021 Aug 24, 2021

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You may need to contact the big box store.

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