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Can't see any of my 16.000 pictures in Organize

New Here ,
Mar 30, 2018 Mar 30, 2018

I cant see my photos, suddenly. I have imported 16.000 photos and I have been using them in the editor but suddenly they aren't there. In stead of photos the organizer mentions: "Could not find any media files. Clear the used filter and try again" - I have repaired the catalogue, i have optimized the catalogue - all though it is the same message. What to do? Regards Helle

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Community Expert ,
Mar 30, 2018 Mar 30, 2018

Can you see the photos with Windows Explorer?

Did you move them to another location?

Are they on an external drive?

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New Here ,
Mar 30, 2018 Mar 30, 2018

Yes I Can see the photos in Windows ExplorerI did NOT move them to another position. And yes they  are on an external drive :)Thanks, helle

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Den fredag, marts 30, 2018, 7:22 PM skrev Peru Bob <forums_noreply@adobe.com>:

Can't see any of my 16.000 pictures in Organize

created by Peru Bob in Photoshop Elements - View the full discussion

Can you see the photos with Windows Explorer?

Did you move them to another location?

Are they on an external drive?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10281642#10281642 and clicking ‘Correct’ below the answer

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Community Expert ,
Mar 30, 2018 Mar 30, 2018

Did you assign a fixed drive letter to the drive using Disk Management?

It could be that Windows has changed the drive letter of the external drive.

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New Here ,
Mar 30, 2018 Mar 30, 2018

Hi there - i have only used this external drive - which Windows has named :E. It is still named E.

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Den 30. mar. 2018 kl. 20.02 skrev Peru Bob <forums_noreply@adobe.com>:

Can't see any of my 16.000 pictures in Organize

created by Peru Bob in Photoshop Elements - View the full discussion

Did you assign a fixed drive letter to the drive using Disk Management?

It could be that Windows has changed the drive letter of the external drive.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10281794#10281794 and clicking ‘Correct’ below the answer

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Community Expert ,
Mar 30, 2018 Mar 30, 2018

Have you backed up the catalog so that you can restore an old version of it?

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New Here ,
Mar 30, 2018 Mar 30, 2018
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No I haven’t backed up the catalog.

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Den 31. mar. 2018 kl. 01.29 skrev Peru Bob <forums_noreply@adobe.com>:

Can't see any of my 16.000 pictures in Organize

created by Peru Bob in Photoshop Elements - View the full discussion

Have you backed up the catalog so that you can restore an old version of it?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10282312#10282312 and clicking ‘Correct’ below the answer

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