cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Can't start installed Photoshop Elements 2019

donf23393806
New Here ,
Jan 14, 2020 Jan 14, 2020

I have purchased and installed Photoshop Elements 2019, but when I start, I only get option to purchase or enter free trial.

427
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
Jeff_Coatsworth Community Expert
Community Expert ,
Jan 14, 2020 Jan 14, 2020

[Moved from Framemaker forum - moderator]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Greg_S. Community Expert
Community Expert ,
Jan 14, 2020 Jan 14, 2020
LATEST

When you click on the option to purchase, it will open up a screen to enter your purchased serial number.  If that is not the case, please post a screenshot of what you are seeing.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
Photoshop Elements - User Guide
Open in a new window
Elements Organizer - User Guide
Open in a new window
Photoshop Elements - Tutorials
Open in a new window
Activating Elements
Open in a new window
Download Photoshop Elements
Open in a new window
Buy & Upgrade
Open in a new window
Troubleshooting
Installation Errors
Open in a new window
Catalina Compatibility Issues
Open in a new window
Backup & Restore Catalog
Open in a new window
Color Management for Best Prints
Open in a new window
Do I Qualify Free Upgrade
Open in a new window
New features & Updates
What's new is Elements 2021
Open in a new window
Photoshop Elements & Camera Raw Updates
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices