I have just installed Photoshop Elements 14 on my PC. When I try to use it I get the message displayed that says the serial number is already in use by the maximum number of computers. However, when I check in my account for which devices are activated, none are listed and the message "You have no activated devices" is displayed. This is what I would expect as the software is not installed on any other computer.
I have searched for how to fix this, but without success. Has anybody else encountered this situation? Were you able to fix it?