Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cannot Install Photoshop Elements 15

New Here ,
Dec 27, 2016 Dec 27, 2016

I've been looking through the online stuff and trying several things - this is on Windows 10 Pro machine with plenty of available hard drive space and the write privileges are good. - every time I try to install PSE15 I get the error

A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder.

I've got admin rights, tried 'run as admin', tried moving the installation folder and every time I try this it FAILS with the error.

I would appreciate your thoughts and/or help on this.

Regards,

Allen

230
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 28, 2016 Dec 28, 2016

Follow-up

I have since tried this install on another Windows 10 Pro computer and gotten the exact same error message.

I wish I could find some help.

Allen

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2017 Jan 02, 2017
LATEST

Hi,

Please mention from where have you bought/downloaded the application.

Thanks,

Arshla

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines