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Cannot install PSE2018, Installation Failed.

New Here ,
Oct 13, 2021 Oct 13, 2021

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Cannot install PSE2018, Installation Failed. error summary not available "page cannot be reached"

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Download and install , Problem or error , Windows

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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How are you installing it?

Where did you get the installation file?

What are your computer specs?

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New Here ,
Oct 14, 2021 Oct 14, 2021

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I purchased through Adobe online and I have a serial number too and it is also appearing on my Adobe account.  There is a "Download" icon see below screenshot.  

 

1.jpg

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Community Expert ,
Oct 14, 2021 Oct 14, 2021

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Is your firewall blocking it?

 

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Community Expert ,
Oct 14, 2021 Oct 14, 2021

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New Here ,
Oct 14, 2021 Oct 14, 2021

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Oh wow, that sounds like it.  Thank you so much.  I think we just have to purchase the newer version on my new laptop.  

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New Here ,
Oct 14, 2021 Oct 14, 2021

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No I don't think so I have no problem with other applications.  Just this PSE.  

 

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