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Cannot open JPG's or PNG's in Photoshop

New Here ,
Oct 15, 2022 Oct 15, 2022

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Setting up a new iMac at my home office and installed my Creative Cloud account.

Installed Dropbox and all of my files loaded.

I went to open JPG's and PNG's in Photoshop and I get the error message:

 

"Could not open “file-name.jpg” because a JPEG marker segment length is too short (the file may be truncated or incomplete)."

 

The thumbnail previews are also not showing up in Bridge, but they do in Finder and I can open them in Preview.

 

The files can be previewed and open without any problems on my iMacs at work. Any thoughts?

 

Specs:

Apple M1 chip with 8-core CPU with 4 performance cores and 4 efficiency cores, 8-core GPU, and 16-core Neural Engine, 16GB unified memory, 1TB SSD storage
TOPICS
Mac , Performance , Problem or error

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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Photoshop or Photoshop Elements? Which version?

What's the origin of your jpegs and PNGs?

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New Here ,
Oct 15, 2022 Oct 15, 2022

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I accidentally posted in the Elements forum. Sorry. I've reposted elsewhere.

The origin is wide spread, whether they're pictures or graphics I've created in Photoshop.

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