Cannot restore on second PC

Report · Sep 02, 2025

I have 2 laptops, one is a clone of the other. I am running Photoshop Elements (PSE) 2024 on both computers. On laptop #1 my PSE catalog is: 6.21 GB, 242,173 files. I created a full backup to my external hard drive from it. The backup file on the external hard drive: size on disk: 176 GB, 234,474 Files. When I try to restore it from the backup file to the PSE on laptop #2, it fails with a message saying that I do not have enough disk space. The catalog size on laptop #2 now shows 457 GB, 1,372,044 Files!! The backup/restore process uses exactly the same SPSE software on each laptop. Clearly, something is wrong with the PSE software. PLEASE RESPOND!

[Personal information removed by moderator.]

Report · Sep 02, 2025

Please post sceenshots, thatwould really help. Please do not take screenshots with your phone.

"I created a full backup to my external hard drive from it. " How did you do this?

I'm really interested in a screenshot of the 1176GB back up.
I'm really interested in a screenshot of that 457GB catalog.

Report · Sep 02, 2025

Replies:
"I created a full backup to my external hard drive from it. " How did you
do this?

I selected BackupCatalog from the menu, Then full backup, then selected the
external drive and waited for about an hour until the backup completed.
It completed successfully (according to the message).

I'm really interested in a screenshot of the 1176GB back up.
What sort of screenshot would you like to see, and how do I send it?
I'm really interested in a screenshot of that 457GB catalog.
What sort of screenshot would you like to see, and how do I send it?
Thanks for the follow up. I want to solve this.

Ron & Bev Chandler

[Personal information removed by moderator.]

Report · Sep 02, 2025

Please do not include personal email addresses in your responses.

To add screenshots click on the little image icon just to the left of the film strip.

To make a screenshot and post it here:

Just press printscreen on your keyboard once you get to the files that show the catalogue being so huge.
RIGHT MOUSE CLICK IN THIS WHITE SPACE AND paste.

How many images you talkin' about?

Report · Sep 02, 2025

Backup drive:
[image: image.png]

Backup drive:
[image: image.png]

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Ron & Bev Chandler