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Hand tool works. Scroll bars do not (even after first clicking on the image).
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What OS and version of Elements are you using?
Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.
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Thank you. Reset on next launch as well as "Reset" did not work. Would be handy if there were reinstall repair facility. Last version of Elements developed the same problem.
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What OS and version of Elements are you using?
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Windows 10. Adobe Photoshop Elements Version: 19.0 (20210126.m.155261) x64
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You may want to look at the following:
Go to Edit menu>general
1. Check Allow Floating Documents in Full Edit mode
2. Check Zoom with Scroll Wheel
From time to time in Editor, I have to drag the work area with the corner handle down & to the right in order to enlarge it.
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Deader than a toad.
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Thank you.