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Cannot scroll using scroll bars if image is zoomed in beyond the size of the window.

New Here ,
Feb 23, 2021 Feb 23, 2021

Hand tool works. Scroll bars do not (even after first clicking on the image).

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Community Expert ,
Feb 23, 2021 Feb 23, 2021

What OS and version of Elements are you using?

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

 

 

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New Here ,
Feb 23, 2021 Feb 23, 2021

Thank you. Reset on next launch as well as "Reset" did not work. Would be handy if there were reinstall repair facility. Last version of Elements developed the same problem.

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Community Expert ,
Feb 23, 2021 Feb 23, 2021

What OS and version of Elements are you using?

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New Here ,
Feb 23, 2021 Feb 23, 2021

Windows 10. Adobe Photoshop Elements Version: 19.0 (20210126.m.155261) x64

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Community Expert ,
Feb 23, 2021 Feb 23, 2021

You may want to look at the following:

Go to Edit menu>general

1. Check Allow Floating Documents in Full Edit mode

2. Check Zoom with Scroll Wheel

From time to time in Editor, I have to drag the work area with the corner handle down & to the right in order to enlarge it.

 

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New Here ,
Feb 23, 2021 Feb 23, 2021

Deader than a toad.

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New Here ,
Feb 23, 2021 Feb 23, 2021
LATEST

Thank you.

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