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Cant print on photoshop elements 15

New Here ,
Jun 10, 2021 Jun 10, 2021

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Hello, every time I press print on photoshop elements 15 it just closes completely. 

 

I have seen some forums saying to reinstall and/or press ctrl +delete+shift to clear the settings. I have done both but still have had no luck.

 

I have windows 10

The printer is working from other programs

 

Thank you

Daniel

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Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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1. Go on the web site of the printer manufacturer and download/install the latest driver

2. If you are printing via the Editor, try printing via the Organizer. or, vice versa.

 

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This is easier than the Alt+Shift+Ctrl method to perform a reset.

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