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Catalog conversion error Photo shop elements 15 to 18

New Here ,
Aug 29, 2018 Aug 29, 2018

I have run the repair  catalog tool on my Elements 15 software, it said there was nothing to repair, but I ran it anyway.

I re started my computer, that did not fix it,

every time it gets to 28% I get the error.

I do not want to have to re do all my facial recognition, or re folder everything,

I am running this on a Mac, and it is very new.

please help

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Community Expert ,
Aug 29, 2018 Aug 29, 2018
LATEST

walkeras  wrote

I have run the repair  catalog tool on my Elements 15 software, it said there was nothing to repair, but I ran it anyway.

I re started my computer, that did not fix it,

every time it gets to 28% I get the error.

I do not want to have to re do all my facial recognition, or re folder everything,

I am running this on a Mac, and it is very new.

please help

Photoshop Elements catalog conversion failure

The issue is certainly linked with face recognition (which I don't use nor want to ever use). I am not on a Mac, but I don't believe it's specific to Macs.

A few ideas:

- Repairing the catalog is mainly for the main database in the catalog (catalog.pse15db). I don't think it has any effect on the other components including face recognition. In insures that the database itself is coherent but not that the files indexed in the catalog are not corrupt or invalid. So, repairing is rarely the solution.

- I suppose you have also tried reconnecting missing files and optimizing the catalog.

- There is most probably a way to recover a copy of the catalog without face recognition, but that's not what you want.

- In a recent discussion, the user with similar issues solved the problem by using the backup and restore process.

Move Elements Organizer catalog

The advantage is that you get a backup. Anyway this is a logical and recommended step before upgrading.

The backup process itself may reveal the issue and abort with a message.

The restore restores your photo files under a master folder of your choice, copies the PSE15 catalog folder under the same master folder and finally applies the conversion. There is no change in the contents of the PSE15 catalog folder except it is copied elsewhere. For some reason, the conversion process did work.

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