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I have run the repair catalog tool on my Elements 15 software, it said there was nothing to repair, but I ran it anyway.
I re started my computer, that did not fix it,
every time it gets to 28% I get the error.
I do not want to have to re do all my facial recognition, or re folder everything,
I am running this on a Mac, and it is very new.
please help
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walkeras wrote
I have run the repair catalog tool on my Elements 15 software, it said there was nothing to repair, but I ran it anyway.
I re started my computer, that did not fix it,
every time it gets to 28% I get the error.
I do not want to have to re do all my facial recognition, or re folder everything,
I am running this on a Mac, and it is very new.
please help
Photoshop Elements catalog conversion failure
The issue is certainly linked with face recognition (which I don't use nor want to ever use). I am not on a Mac, but I don't believe it's specific to Macs.
A few ideas:
- Repairing the catalog is mainly for the main database in the catalog (catalog.pse15db). I don't think it has any effect on the other components including face recognition. In insures that the database itself is coherent but not that the files indexed in the catalog are not corrupt or invalid. So, repairing is rarely the solution.
- I suppose you have also tried reconnecting missing files and optimizing the catalog.
- There is most probably a way to recover a copy of the catalog without face recognition, but that's not what you want.
- In a recent discussion, the user with similar issues solved the problem by using the backup and restore process.
Move Elements Organizer catalog
The advantage is that you get a backup. Anyway this is a logical and recommended step before upgrading.
The backup process itself may reveal the issue and abort with a message.
The restore restores your photo files under a master folder of your choice, copies the PSE15 catalog folder under the same master folder and finally applies the conversion. There is no change in the contents of the PSE15 catalog folder except it is copied elsewhere. For some reason, the conversion process did work.