Catalogue failure

New Here ,
May 03, 2022 May 03, 2022

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Just installed elements 2022. When selecting Organiser screen says : no media available. Please clear applied filter etc. Don't understand and cannot find any sort of filter.  

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Community Expert ,
May 03, 2022 May 03, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop Elements forum so that proper help can be offered.

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Community Expert ,
May 03, 2022 May 03, 2022

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Did you own a previous version of Elements with an Organizer catalog?  If not, have you actually imported any files into your catalog?  The Organizer is not a file browser.  It is a catalog of files stored on your computer.   Those files need to be imported into the catalog before you can see anything.

 

If you have in fact imported files into a catalog, there is an option to clear any filters in the top right of the window.

Snap_2022.05.03_12h4m37s_001.png

If that doesn't fix the problem, make sure that in the View>Media Types menu, you have all the necessary items checked.

Snap_2022.05.03_12h7m9s_002.png

 

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