• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Catalogue failure

New Here ,
May 03, 2022 May 03, 2022

Copy link to clipboard

Copied

Just installed elements 2022. When selecting Organiser screen says : no media available. Please clear applied filter etc. Don't understand and cannot find any sort of filter.  

Views

106

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2022 May 03, 2022

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop Elements forum so that proper help can be offered.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2022 May 03, 2022

Copy link to clipboard

Copied

LATEST

Did you own a previous version of Elements with an Organizer catalog?  If not, have you actually imported any files into your catalog?  The Organizer is not a file browser.  It is a catalog of files stored on your computer.   Those files need to be imported into the catalog before you can see anything.

 

If you have in fact imported files into a catalog, there is an option to clear any filters in the top right of the window.

Snap_2022.05.03_12h4m37s_001.png

If that doesn't fix the problem, make sure that in the View>Media Types menu, you have all the necessary items checked.

Snap_2022.05.03_12h7m9s_002.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines