Clone Tool Not Working

[scmi11er]

Clone Tool does not work. Assuming this was an update issue with Mac OS Sierra 10.12.4, I upgraded from Elements 11 to the current version, 15. The Clone Tool still does not work.

Question: Is there a fix or should I get a refund?

[andaleebfatima1]

Hi Scott,

Could you please explain the issue in more detail? Do you see error? If possible, please share a bug video or a screenshot explaining the problem.

I tried on OSX 10.12.4. Clone Stamp Tool is working fine for me. Probably, I'm missing out on steps here.

Thanks

Andaleeb

[scmi11er]

Way too many issues with Photoshop Elements, or at least version 15. Been using this ten years or so and now it's time to switch. Can you recommend background knock-out software for Mac that has phone support?

[99jon]

A simple reset will often do the trick. Go to this link and select the clone tool:

Fix Tool

[scmi11er]

Thank you for the tip. I think the problem was within the Mac OS system preferences Accessibility settings. Will switch from PS Elements if I can find a similar product that offers phone support.